START WITH
THE CUSTOMER

We have a passion for improving the fortunes of brands and businesses. By getting closer to the people who really make the difference – your customers.

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END WITH THE BOTTOM LINE

CUSTOMER CLOSENESS

Brand Ignite is the Customer Closeness agency dedicated to igniting brands by putting the customer first, always. Our philosophy is fairly simple; involving your customers (or prospects) in your decision making from the outset, only ever strengthens relationships and increases effectiveness.

Getting closer to customers can be achieved with us in many ways. From insight to experience, and from innovation to analytics. We are a strategic brand partner to our clients, with shared beliefs and an ambition to make a difference.

We help bring your customer to the boardroom table. Let’s talk about how we can help get you closer.

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INSIGHT

Get closer. Understanding customer relationships, behaviour, attitudes and needs.

INNOVATION

Grow closer. Customer-led innovation, developing products, services and strategies.

EXPERIENCE

Live closer. Customer experiences that will delight, inspire and deliver on your brand promise.

ANALYTICS

Be closer. Customer understanding at a granular level. From segmentation to detailed performance analysis.

Brand

Think closer. Strategies for brands, built to deliver against customer needs.

OUR PROJECTS

WHAT OUR CLIENTS SAY

Please take a moment to read what a few of our own customers have to say about working with the team at Brand Ignite.

“Paul and his team at Brand Ignite have been strategic partners since we launched as a business and have continued to help drive us forward ever since. They bring a wealth of experience and variety of strategic skills and resources to the table, from insight to brand strategy and CX. Plus, a joy to work with – respectfully challenging and fun”
Brand Ignite helped shape Prime Fifty from start-up, with their brand strategy and category research work being fundamental to our positioning. They have a highly professional team who always complete projects to the highest standards. We will continue to be one of their clients into the future.
Customer closeness is at the heart of our decision making at Domino’s and our long-standing relationship with Brand Ignite plays a pivotal role in helping us understand where we are today, and where we need to go tomorrow to keep our brand at the forefront of pizza and QSR

SOME OF OUR CLIENTS

We are genuinely very proud to work with each and every one of our clients. Here is just a handful of the brands we are currently working with, either on a retained or project-by-project basis.